The books I use are all hard covers and chosen randomly. They are in totally new or in very good condition. Most of my books I bought at the local book stores or directly from printing houses. Also, I use a special made white blank books, without text. These ones came to me after my order in bindery.
Please keep in mind, that folded books will be customized for every unique order. There can be a slight difference between the received book and the one on the picture. The book is folded exactly the same way as in the picture, only the title, cover, ribbon (if needed) may be different. No pages will be cut or glued, just folded.
At the moment I accept PayPal. You can pay with your credit card if you don’t have a PayPal account.
Standard items (hearts, pictures from the menu) will be shipped within 1-3 working days. When you make a custom order I will send you a copy of the design for your approval. Custom made book sculptures are normally dispatched within 3-5 working days after confirmation. If you need your item quicker then please drop me a line and we will always do our best to accommodate you.
Shipping is done using the local postal services. All packages are sent priority and with tracking number. Delivery cost is 10 Eur to every country in the world. Most shipping takes 1-4 weeks depending on location and country. Experience teaches me that in EU countries your package normally will arrive in 5 – 10 business days. If you would like faster shipping please contact me so we can negotiate pricing.
Please note that your local customs can hold the item for up to 4 weeks. Please know that your package will always arrive!
Refunds and Exchanges
Refunds are on a case-by-case basis and will be honored up to one week of receipt of purchase. The item must be returned in the exact condition that it arrived to you. My goal is for you to be happy with your purchase, so please contact me immediately if there is a problem.
All items are packed with care. If your purchase becomes damaged when on route to your address, please contact me asap for further assistance.
Custom made orders cannot be returned for a refund. All eligible refunds will be made after receiving and inspecting of the item. Shipping charges are non-refundable.
All books are sent marked as a gift for customs, so no extra charges will be applied with customs. Should this still happen, we are not responsible for this, the customer is responsible for paying the extra charge.
I want to make your shopping experience as easy as possible!